Return Policy ♡
Return Policy
At Saint Ana, we want you to be absolutely thrilled with your purchase. If for any reason you need to return an item, we're here to help make the process as smooth as possible! Please review our return policy below for the details.
Return Period: We’re happy to offer returns within 14 consecutive days of receiving your order. If you need to return an item, please be sure to initiate the process, and we’ll assist you with the rest.
Store Credit: Please note that we do not offer exchanges, but don’t worry! All returns will be processed for store credit, which you can use to shop for something you love. Your store credit will be available for you to use on your next purchase.
Final Sale Items: To ensure clarity, please note that certain items are final sale and cannot be returned. These include:
- Items purchased on sale, including those with discount codes of 30% or more
- All swim bottoms
- We encourage you to double-check these items before purchasing, as they cannot be returned or exchanged.
Item Condition: We want to make sure every return is in the best condition possible, so we ask that all merchandise returned is in its original, unused state. Please ensure that:
- Items are folded neatly in their original packaging
- Safety liners and tags are intact
- There are no signs of wear, wash, lotion, body oil, or makeup stains
If an item doesn’t meet these guidelines, we reserve the right to refuse the return. Our goal is to make sure all our customers are fully satisfied, and we truly appreciate your understanding in keeping our merchandise in top condition.
Thank you for shopping with us! If you have any questions or need assistance with a return, feel free to reach out to our customer support team, and we’ll be happy to assist you!
